Effective Date: 1st April, 2025

Welcome to HerbologyNYC.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase, sign up for our loyalty program, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.

• Browsing Information: We automatically collect data such as IP address, browser type, device information, and pages visited to improve our website’s functionality and user experience.

• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To fulfill purchases, process payments, and provide order updates.

• Customer Support: To respond to inquiries, requests, or concerns.

• Marketing & Promotions: To send exclusive offers, newsletters, and updates (you can opt out anytime).

• Site Optimization: To enhance website performance and improve user experience.

3. How We Protect Your Information

We implement security measures to safeguard your personal data, including encryption, secure payment processing, and access controls. However, no method of online transmission is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Trusted Third-Party Service Providers (e.g., payment processors, delivery services) to facilitate transactions.

• Legal Authorities if required by law or to protect our rights.

5. Your Rights & Choices

• Opt-Out: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link.

• Access & Update: Contact us to update or delete your personal data.

• Cookies: Adjust your browser settings to disable cookies if preferred.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Herbology
304 Ellery St
Brooklyn, NY 11206
Phone: (855) LITT-NYC