Effective Date: November 15, 2024 

Welcome to HerbologyNYC.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website, make a purchase, or otherwise interact with our services. 

1. Information We Collect

We may collect the following categories of personal information: 

1. Personal Information
   When you place an order, register for our loyalty program, or contact us, we may collect:

• Name 

• Email address 

• Phone number 

• Billing and shipping addresses 

• Payment information 

1. b. Browsing and Technical Information
   We may automatically collect certain information through cookies, log files, and other tracking technologies, including:

• Internet Protocol (IP) address 

• Browser type and version 

• Device identifiers 

• Pages visited and referring websites 

1. Cookies and Similar Technologies
   We use cookies and similar tracking tools to enhance your browsing experience and analyze website traffic. You may control cookie settings through your browser preferences.

2. How We Use Your Information

We may use the information collected for the following purposes: 

• Order Fulfillment: To process transactions, verify payment, ship products, and communicate updates. 

• Customer Service: To respond to your inquiries, feedback, and service requests. 

• Marketing Communications: To send promotional materials, newsletters, and offers, where permitted by law. You may opt out at any time. 

• Website Improvement: To monitor and improve the functionality and user experience of our website. 

3. Data Security

We implement a variety of physical, technical, and administrative security measures to help protect your personal information. These may include encryption, secure socket layer (SSL) technology, and access restrictions. However, no data transmission or storage method is entirely secure, and we cannot guarantee absolute security. 

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information only as necessary in the following circumstances: 

• Service Providers: With trusted third parties (e.g., payment processors, shipping providers) who assist in the operation of our business. 

• Legal Compliance: When required to do so by law, legal process, or to protect our rights and the safety of users and others. 

5. Your Rights and Choices

• Email Opt-Out: You may unsubscribe from our marketing communications at any time by clicking the “Unsubscribe” link in our emails. 

• Access and Correction: You may request access to or correction of your personal information by contacting us directly. 

• Cookie Settings: You may configure your browser to block or delete cookies. However, this may affect website functionality. 

6. Third-Party Websites

Our website may contain links to third-party sites not operated by us. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before providing any personal information. 

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website after any changes indicates your acceptance of the revised terms. 

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

Herbology 
304 Ellery St 
Brooklyn, NY 11206 
Phone: (855) LITT-NYC